Preemptive may request remote access to your computer to resolve an issue. 

We use RemotePC by iDrive for remote access.

Follow these instructions to allow attended access to your computer.

1. Open the link

2. Download and install the program on your computer.

3. A 9-digit session code will be generated. Share the code with us to allow

    us to connect to your computer.

We you close this application, all access to your computer will be revoked.